Employer's Guide

Hiring Process

Step 1 ： Understanding and Matching

Let’s start by getting to know your family’s needs, preferences, and expectations. We’ll then carefully select a suitable domestic helper for you.

Step 2： Interview and Hiring of Domestic helper

We’ll pre-assess the experience, skills, personality, and preferences of our domestic helpers. Once we have an understanding, we’ll arrange interviews between you and potential candidates. After mutual agreement, we’ll proceed to sign the contract.

Step 3：Paperwork & Processing

We aim to make the application process clear and transparent for you. Once both parties sign the contract, we initiate the application process promptly:

Consulate notarization of the contract (~ 1-2 weeks)
Immigration Department approval (~ 4-6 weeks)
Visa collection and arrangement for arrival in Hong Kong (Filipino ~ 2-3 weeks; Indo. ~ 4-6 weeks)

Step 4： Arrival of Domestic helper and Ongoing Support

When the domestic helper arrives, they become a part of your family. Our service doesn’t end here; we’ll continue to provide support and follow-up assistance.

Eligibility Criteria

Permanent Hong Kong resident or
Hong Kong resident with a company organization contract proving the employer’s employment in Hong Kong
Annual income not less than HK$180,000 or
Bank deposit exceeding HK$350,000 in the last 6 months

Required Documents

Income proof:
Monthly income of HK$15,000 (for three consecutive months) or
Latest tax return (annual income not less than HK$180,000) or
Copies of the latest 3 months’ fixed/current bank deposits (HK$350,000) or
Original bank monthly statements or
Company letter
Address proof:
Provide utility bills (water, electricity, gas), fixed-line telephone, internet bills, or rates demand within the last 3 months
Information about Employer’s Family Members:
English full names, relationships, birth years, HKID numbers or passport numbers
Current information about the hired domestic helper, HKID number, contract number, passport number

Holidays

Domestic helpers are entitled to one day off per week and statutory holidays (with paid statutory holidays after completing three months of work). If statutory holidays fall on the domestic helper’s rest day, the employer must provide an alternative day off. After a continuous year of work, the domestic helper is eligible for paid annual leave. In case of illness, the employer should make appropriate arrangements. If the domestic helper is sick, diagnosed by a registered doctor, and provided with sick leave for at least four consecutive days, the employer must grant paid sick leave calculated at five-fourths of the daily wage.

Termination

The employment contract is for two years. As the contract approaches expiration, the employer should discuss renewal matters with the domestic helper and calculate the entitled paid leave. If both parties choose to renew, the employer must bear the cost of round-trip tickets. If not renewing, the employer must provide one month’s notice to the domestic helper and cover the cost of a one-way ticket to return to the home country.

According to labour regulations, both the employer and domestic helper must provide one month’s notice or one month’s wages in lieu of notice. Additionally, the employer must provide a one-way ticket for the domestic helper to return to the home country.

Long Service Payment

If a domestic helper has worked for the same employer for over 5 years and is terminated or not renewed for reasons other than serious misconduct or downsizing, or if the domestic helper dies during employment, and a registered Chinese or Western medical practitioner certifies permanent unsuitability for the current job, the employer must pay long-service payment. The calculation is based on the final month’s salary multiplied by two-thirds and multiplied by the years of service.

Employer’s Responsibilities

Employment Contract
The domestic helper’s employment contract is valid for two years (no probation period). The domestic helper must work and reside at the employer’s address, with a minimum monthly salary of HK$4,870. The employer must provide free meals. If meals are not provided, the employer must give a meal allowance of not less than HK$1,236 per month.
Domestic helper Insurance
According to Hong Kong government regulations, employers are required to purchase Employees’ Compensation Insurance for foreign domestic helpers from the effective date of their visa. Employers must also provide free medical treatment for foreign domestic helpers. It is recommended that employers purchase medical insurance for their domestic helpers, covering outpatient, inpatient, and dental expenses.

Work Location
The work location is limited to the address specified by the employer and domestic helper in the contract

Return Airfare
In any case, the employer must purchase a return air ticket for the domestic helper, including scenarios such as overseas hiring, local hiring, self-selected hiring, termination of the contract, or completion of the contract. For renewing domestic helpers, the employer must provide a round-trip ticket (departure + arrival) and a daily allowance of HK$100 to cover departure transportation and meal expenses, similar to the situation when the domestic helper travels from the home country to Hong Kong.

In the unfortunate event of the domestic helper’s death in Hong Kong, the employer is responsible for transporting the remains and belongings back to the home country

This information is provided for reference only. For the latest details and information, please contact the Labour Department or Immigration Department or feel free to reach out to us.

You can also refer to “Practical Guide for Employment of Foreign Domestic Helpers” provided by the Labour Department.